Frequently Asked Questions

How long does the prospective patient video consultation last?

The free prospective patient video consultation will last around 15 minutes.  You will then need to book a separate in-person new patient appointment.   You will be emailed a new patient intake form that needs to be completed before your in-person appointment. 

What can I expect during my new-patient in-person appointment?

NRQi Studio treatments are meant to restore and harmonise the body's natural balance.  In order to do this, your practitioner will need to ask you a variety of detailed questions related to your medical history.  Additionally, your practitioner will take your pulse and ask to look at your tongue.  In Chinese Medicine, the tongue and pulse provide your practitioner with additional key diagnostics that are used to create a treatment that is specific to your health needs.  This appointment will take 1 hour and 20 minutes in total. 

How long does the actual treatment last?

The actual treatment itself will last around 30-40 minutes followed by a brief discussion  where supportive lifestyle advice is offered.

Will I get to decide with treatments I would like to have?

As this is a holistic, diagnostic treatment, your practitioner will choose the most appropriate treatments for you, whether this includes cupping, Tui Na, moxibustion, gua sha or acupuncture.  For example, some treatments can actually do more harm than good if the body's constitution isn't able to support them.  Your practitioner will create a wonderful treatment that specifically meets your health needs. 

Can you treat me if I have a fear of needles?

Absolutely!  Please, disclose this fear during your consultation and an appropriate treatment plan will be created. 

Will I have to undress for my treatment?  

Your NRQi practitioner will let you know which areas of the body need to be treated.  If you feel uncomfortable undressing, please make your practitioner aware of this at any point during the consultation.  Your practitioner will make every attempt to cover your body in a modest manner so that you do not feel uncomfortable during the treatment.  Treatment blankets will be provided, as well as paper couch role. 

What should I wear to my treatment?  

It is advised to wear comfortable clothing that you can easily get on and off the treatment couch.  Additionally, avoid wearing accessories (bracelets, necklaces, belts etc...), as these will need to be removed prior to your treatment. 

How do I prepare for my treatment?

Please ensure that you have eaten something nourishing prior to your treatment.  The body uses its Qi (energetic value) to heal and if the body is lacking in energy, then this diminishes the effectiveness of your treatment.  Additionally, please come well-hydrated and feel free to use the toilet prior to your treatment. 

How should I act during the treatment?

You are advised to completely relax and quiet your mind during your treatment  in order for you body's Qi (energetic value) to work its magic and rebalance your body.  Please, place your phone on silent and do not feel compelled to converse with the practitioner during your actual treatment.  This time is for your body to restore, rest and heal. 

Will the treatment hurt?  

NRQi Studio treatments are not meant to be painful or uncomfortable.  Sometimes with acupuncture there may be a slight soreness, tingling or numbing sensation, but this is called "De-qi" and it is the body's normal response to needle insertion.   In fact, the "De-qi" response indicates that the body is positively responding to the needle insertion and is guiding the Qi and Blood to nourish and heal your body. 

How might I feel after my treatment? 

Everyone responds differently to NRQi Studio treatments.  However, it is highly recommended that you rest and don't over-exert yourself after the treatment, as your body is still processing the treatment and healing.  Your practitioner will provide specific advise regarding your individual treatment. 

When should I book a-follow-up appointment? 

It is always advised to book at least three treatments (initial consultation with two follow-ups).  This enables your practitioner to understand and learn how your body is responding to the treatments and to monitor your progress. 

Will NRQi Studio treatments completely heal me?

There is no guarantee that NRQi Studio treatments will improve your condition; however, your practitioner will make every effort to rebalance your body in order to guide it in the process of healing and improved wellbeing.  It is also advised that patients listen to their practitioner's lifestyle advice, as this will provide additional support in the healing process.